Privacy Policy

We at Giraffe Healing Fire (the "Service") respect your privacy. This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our services, or engage with us on social media, as well as your own rights to the information we collect.

Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site(s). We encourage you to review this Privacy Policy periodically, when you use our website for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.

Collection of your Personal Data

To provide Our Services to you, we may collect personal data including:

• your name and birth information if provided (only if you book a session)

• your contact details (e.g., address, email address, phone number)

• technical data such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access Our Services

• analytics data which we may collect directly or use third-party analytics tools, to help us measure traffic and usage trends for our products and services. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our products and services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

We may also collect details of conversations we have with you or any other information that we may consider necessary for us to deliver Our Services to you. However, we generally try to limit the amount of personal information that we collect and hold.

We collect your personal data:

• when you sign up for our newsletter

• when you opt-in to receive freebies

• when you book a session

• we automatically collect information through our Site and Our Services that may not be personally identifiable, such as the details of the website from which you came to our Site, your IP address, browser type and other information relating to the device through which you access our Site. We may combine this information with the personal information we have collected about you.

We hold your personal information in electronic databases.

Usage of your Personal Data

Giraffe Healing Fire may use your personal data for the following:

• Correspond with you

• Provide our services to you

• Contact you regarding your booking confirmation and session details

• Contact you about new offerings that we think you might be interested in

• Send newsletters or other updates about our company or website

• Request feedback from you

• Notify you of updates to our service offerings

• Assist law enforcement as necessary

• Prevent fraudulent activity on our website

When you complete a purchase from us you are automatically added to the newsletter mailing list. You may follow the opt-out instructions in these emails to stop receiving newsletters.

Transfer of your Personal Data

Your information associated with your account, including personal data, is processed by Giraffe Healing Fire to provide our Service. This means that your information may be transferred and maintained on computers located outside of your State, Country or Province where jurisdiction on laws concerning Giraffe Healing Fire may differ from those in your jurisdiction.

Removal of Personal Data

You may remove any personal information at any time that we have collected on our side. You can do this by contacting us and we'll promptly address any requests.

Disclosure of Personal Data

If Giraffe Healing Fire is involved in a merger or acquisition, then your personal data may be transferred. We will provide notice before any transfer of personal data is made.

Security of Personal Data

Giraffe Healing Fire implements reasonable security measures to protect your personal data from unauthorised access or disclosure.

Third-Party Services

Giraffe Healing Fire handles some bookings through Carepatron. Within Carepatron, we handle payments through Stripe, so we don't store any payment information. You can view Carepatron’s Privacy Policy here and Stripe's Privacy Policy here.

Giraffe Healing Fire handles other bookings through Google Forms. You can view Google’s Privacy Policy here.

Third-Party Links

This Service may utilise third-party links that are operated by another service. By clicking on a third-party link, you will be redirected to that third-party's website. We suggest that by using their service, you review their Privacy Policy in a similar fashion.

Website Analytics

We may partner with third-party analytic companies, including Google Analytics. The analytic companies may also use cookies or other tracking technologies to analyse visitors’ use of our website to determine the popularity of the content and better understand online activity.  We do not transfer personal information to these third-party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third-party analytic companies. You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies,  visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Newsletter Privacy

We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your email address. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. We do not ever sell your information to third parties.

Changes to this Privacy Policy

Giraffe Healing Fire may modify this Privacy Policy at any time. The changes will be updated on this page.

Agreement

Your consent to this Privacy Policy as well as the submission of personal data specified above represents your agreement.

Contact Us

For questions or assistance, please reach out to giraffehealingfire@gmail.com.